Do not place flowers in an overheated or bright light environment. Eternal rose is very delicate, please do not touch it often. Do not water, do not place outdoor, do not direct sunlight. If covered with dust, use a cool air blower to gently blow off the dust. If the room is humid, do not expose the flower material to the air for a long time. Special note: dry flowers in humid areas in the south may become mildewy. It is recommended to keep them in a dry environment during wet weather.
quantity | 1 package, small portion |
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We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
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United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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(1) 9284947316
hello@zhuangdafei.com
101 California Street, Suite 2710,
San Francisco, CA 94111
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Anna –
The shop owner is very helpful and communicative. The pink heather arrived expertly packed in pristine condition. However, the bunch is not quite as voluminous as I expected given the price, nor is the color as vivid as in the photograph. There was, however, an unexpected bunch of lavender included as a bonus. I am pleased.
kturley127 –
The shop was amazing and went above and beyond when the delivery took a tad bit longer than expected. We’re very considerate and fair. And I am beyond happy with how beautiful and fluffy the Pampas grass is!!! Absolutely beautiful and well worth the wait. Very friendly and prompt with replies.
I will definitely be ordering more and wish I was able to post more than one photo but will post the ones I set up beside my bed which brought the room together nicely.
Love them ❤️ Also I purchased both colors and mixed the two.
renee june culaway –
not what i expected compared to the one shown in the photo. color is dull, and it’s too small.
maybe posting actual photos can help set the expectations of the buyer. the seller was kind enough to offer me a refund, although i felt that it isn’t necessary since i still received my purchase. really appreciate the gesture though.
Alyssa Libel –
We bought these to add to our nursery for baby coming in August. It’s added the perfect touch and we are super happy with our purchase. Looking to add some more in the future to other rooms in the house!